Ralph is the Senior Vice President of Hub Operations at Charlotte Douglas International Airport (CLT), a critical part of American’s global network with 650+ daily departures and 14,000+ team members. With a 28-year career at American, he’s led major organizations, including the Integrated Operations Center (IOC) and Miami International Airport (MIA). Ralph’s extensive experience spans international hubs like London-Heathrow, Boston, New York City, Newark, and San Jose, as well as leadership roles in the Caribbean and Latin American divisions. A native of San Juan, Puerto Rico, Ralph holds a Bachelor of Science in Business Administration from the University of Phoenix and is actively involved in community initiatives.